Privacy policy
Privacy Policy
Last updated: April 1, 2026
At Royal Optics, we respect your privacy and are committed to protecting your personal information in accordance with applicable privacy laws.
Information We Collect
We collect personal information when you:
- Create an account or place an order (such as name, email address, billing and shipping address, and phone number).
- Make a payment (payments are processed securely by Shopify Payments and Stripe; we do not store full card details).
- Browse our website (including cookies, IP address, device information, and pages viewed).
How We Use Your Information
We use your information to:
- Process and fulfil your orders.
- Communicate with you regarding orders, shipping updates, and customer support.
- Send marketing communications where permitted by law.
- Improve our website, analyse performance, and prevent fraud.
- Comply with legal and regulatory obligations.
Sharing Your Information
We may share your information with trusted third parties, including:
- Shopify (store hosting and operations).
- Stripe and Shopify Payments (payment processing).
- Shipping and logistics providers.
- Service providers such as email marketing and analytics tools.
We do not sell your personal information.
Data Retention
We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, and resolve disputes.
Your Rights
Depending on your jurisdiction, you may have rights regarding your personal information, including the right to request access, correction, or deletion of your data.
To exercise your rights, please contact us at support@royalopticsusa.com.
You may opt out of marketing emails at any time using the unsubscribe link or by contacting us directly.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience. You can manage cookie preferences through your browser settings.
Security
We implement industry-standard security measures to protect your personal information.
Contact Us
For more information about Shopify’s data practices, please see:
https://www.shopify.com/legal/privacy