Shipping policy
Shipping Policy
Last updated: April 1, 2026
We ship to the United States, Canada, Australia, New Zealand, and selected international destinations. Available shipping options and costs are displayed at checkout.
Order Processing
Orders are typically processed within 1–3 business days (excluding weekends and public holidays).
Custom-made or made-to-order items may require additional processing time, which will be clearly communicated at checkout.
Shipping Times & Costs
Shipping costs are calculated at checkout based on destination, order weight, and shipping method.
Shipping Options
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Standard Shipping (Free Shipping)
Estimated delivery time: 10–30 business days, depending on destination.
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Express Shipping
Orders receive priority processing and handling.
Estimated delivery time: 7–20 business days, depending on destination.
Delivery times are estimates only and not guaranteed.
Delivery times may be affected by carrier delays, customs processing, weather conditions, or peak periods.
Free shipping promotions, where available, are clearly displayed at checkout.
Customs, Duties & Taxes
For international orders, customs duties, taxes, or import fees may apply and are the responsibility of the customer unless otherwise stated at checkout.
Tracking Information
Once your order ships, you will receive a confirmation email with a tracking number.
Please allow up to 48 hours for tracking activation.
Delivery Issues
If a package is marked as delivered but not received, please contact us so we can assist with an investigation.
If your order is lost or damaged in transit, please contact us with your order number and tracking details. We will assist you in accordance with applicable consumer protection laws.